LinkedIn | Sales Ready Certified, University of the Pacific | Bertha's goals going into the Professional Sales Readiness course were to learn how to get out there professionally, build on networking skills, and ultimately become a role model for others. She used her sales competency of relationship-building to propel her success in the course...and afterward! Bertha is now an Insurance Agent at New York Life and a role model for many! The advice Bertha would like to give those taking the course? Treat the role-plays as a real-world situation and you will be prepared to immediately apply your knowledge to real-life situations.